Last Updated: 09/19/2025

Mildly Handsome (“we,” “our,” or “us”) is a brand owned and operated by Hive & Holler LLC. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and share information when you visit our website, place an order, or interact with our brand.

Information We Collect

When you use our website, we may collect:

Personal information you provide: name, billing/shipping address, email, phone number, payment details.
Account information: if you create an account, we store login details and purchase history.
Order details: products purchased, transaction history, shipping preferences.
Marketing information: email subscription preferences, survey responses, loyalty program participation.
Automatically collected information: cookies, IP address, browser type, device data, and site usage patterns.

How We Use Your Information

We use collected information to:

Process and ship orders.
Provide customer support.
Send marketing messages via email/SMS (through Omnisend, with your consent).
Improve website performance with analytics tools.
Run advertising campaigns, including retargeting through Facebook Pixel.
Operate our loyalty program.
Prevent fraud and ensure website security.

Payment Processing

All payments are securely processed by Square, which may also allow Cash App Pay, Apple Pay, Google Pay, or other payment methods. We do not store your credit card details on our servers.

Analytics and Advertising

We use Google Analytics to understand website traffic and improve our services.
We may use the Facebook Pixel when running Facebook/Instagram ads to measure performance and provide relevant offers.

You can adjust your browser or device settings to limit cookies and tracking.

Email and SMS Marketing

We use Omnisend to send promotional emails and text messages. You can unsubscribe at any time by clicking the link in our emails or replying “STOP” to SMS. Transactional emails (like order confirmations) will still be sent.

Loyalty Program

If you join our rewards program, your points, activity, and account details are stored within our website data. This information is used only to provide rewards and benefits to you.

Sharing Information

We do not sell or rent your personal data. We may share limited information with:

Service providers: payment processors (Square), shipping providers (WooCommerce Shipping), email/SMS providers (Omnisend).
Business ownership: Because Mildly Handsome is owned by Hive & Holler LLC, your information may be accessed by both brands. We use this solely for order fulfillment, marketing, and customer support.
Legal obligations: if required by law or to protect our rights.

Cookies

Our website uses cookies to keep your shopping cart active, remember preferences, and measure site performance. You may disable cookies, but some features may not work properly.

Your Rights

Depending on your location, you may have rights to:

Request access to the personal data we hold.
Ask us to update or correct information.
Request deletion of your data.
Opt out of marketing messages.

To make a request, contact us at hello@mildlyhandsome.com.

Data Security

We take reasonable steps to protect your data with secure connections (SSL) and industry-standard safeguards. However, no method of online transmission is 100% secure.

Children’s Privacy

Our website is not directed toward children under 13, and we do not knowingly collect data from them.

Changes to This Polic

We may update this Privacy Policy from time to time. The updated version will be posted here with a new “Last Updated” date.

Contact Us

For questions about this Privacy Policy or your data, contact us at:
Mildly Handsome / Hive & Holler LLC
Email: hello@mildlyhandsome.com